Privacy Policy
At AROMAREN, we take your privacy very seriously. We collect personal data such as your name, shipping address, email address, and order details exclusively to fulfill your purchases and provide a seamless luxury shopping experience.
Your data is processed securely and is never sold to third-party marketing agencies. We use standard browser cookies to improve your cart functionality and to remember your preferences for future visits.
If you subscribe to our newsletter, we will only send you AROMAREN exclusive offers and product launch information. You can opt out at any given time via the unsubscribe link located in the footer of our emails.
Shipping Policy
Because luxury fragrances fall under the category of hazardous materials due to alcohol content, standard air shipping regulations apply to all our domestic and international shipments.
- Domestic (Georgia): Express Shipping (3-5 business days). Shipped free on all orders.
- Expedited Shipping: Not available for fragrances due to FAA regulations.
- International Shipping: We ship worldwide. Customers are responsible for any border customs, duties, and taxes imposed by the destination country. Shipping takes roughly 10-15 business days.
Once your order has been processed, you will receive your tracking number via email within 24–48 hours.
Return Policy
We craft our fragrances with the finest botanical ingredients and stand behind the quality of every bottle. However, if you are unsatisfied with your purchase, we accept returns within 30 days of the delivery date.
Due to hygiene and tampering protocols, we can only accept returns of fragrances if the bottle has been sprayed fewer than 5 times. Discovery sets and sample vials are strictly non-refundable.
To initiate a return, please contact us with your order number. A return label will be provided, and a ₾20 restocking fee will be deducted from your final refund.
Terms of Service
By accessing our website and purchasing products from AROMAREN, you engage in our "Service" and agree to be bound by the following terms and conditions. These Terms of Service apply to all site users, including browsers, customers, and merchants.
We reserve the right to update or modify prices without prior notice. Products may have limited quantities and are subject to return or exchange only according to our Return Policy.
Any misuse of the AROMAREN branding, including the automated scraping of our images and texts for unauthorized reselling, will result in account termination and potential legal action.